Contact often starts in a game and moves somewhere a parent cannot see. If that happened to your child, preserve everything before you delete anything.
September 2026: Families are bringing claims against Roblox alleging the platform was designed in a way that let adults contact, groom, and exploit children. The claims are built on product design, not on what users posted, which is what allows them to proceed past the federal immunity that protects platforms for third-party content.
The single most important thing to do first: do not delete the account, do not wipe the device, and screenshot everything. Platforms purge data on their own schedule once an account is closed, and that evidence is the case.
We handle Roblox, Discord, and social media design claims as part of a product liability practice built on complex corporate litigation, not as an add-on.
A flat contingency fee and nothing out of pocket. The firm advances every case expense, and if there is no recovery you owe nothing, including expenses.
The firm is small on purpose. Aimée Robert works the file, and a first conversation is confidential, free, and commits you to nothing.
Unauthorized and manipulated spending by children, often running to thousands of dollars before a parent notices.
The allegations concern purchase flows designed so that a child can spend repeatedly without meaningful friction or parental authorization, currency systems that obscure real-world cost, and refund processes that are difficult to use.
These claims are usually smaller individually than an abuse claim, and they are frequently brought as consumer protection matters rather than personal injury. They are worth raising because the records that prove them, purchase histories and payment method data, are the same records that matter in a safety case.
The argument that the product was engineered to maximize time on platform, at a cost to the children using it.
Variable reward loops, streak and notification mechanics, and social pressure to remain logged in are the design features at issue. This is the same theory now being tested against the major social platforms, and it is a developing area rather than a settled one.
Whether an addiction claim is viable depends heavily on documented harm. A diagnosis and a clinical record showing the sequence do most of the work. Without those, this is a much harder claim than an abuse or exploitation claim.
These claims do not argue that Roblox published something harmful. That framing runs directly into the federal statute protecting online services from liability for what their users post. They argue the product was defectively designed for the children it was built to attract, which is a question about engineering decisions rather than about speech.
The claim targets age verification, chat defaults, moderation, and discovery systems. Those are choices the company made, not content a user posted.
Account data, chat logs, and device records disappear quickly once an account is closed. The first week matters more than the first month.
Two decades of complex product and pharmaceutical litigation against companies with full-time national counsel. That is the same fight, one industry over.
These cases are slow and they involve discovery into a child’s history. That is a conversation to have honestly at the start, not after filing.
Potentially. The claims being brought allege the platform was defectively designed in ways that allowed adults to contact and groom children, including age verification that did not work and messaging defaults that permitted stranger contact with minors. Whether a specific claim is viable depends on the facts, the documented harm, and what evidence was preserved.
Preserve everything. Screenshot conversations, usernames, profiles and timestamps. Do not delete the account and do not reset the device, because platforms purge data once an account is closed. Export the account data if the platform allows it, and save any records of Robux purchases. Report to law enforcement and to the National Center for Missing and Exploited Children.
Federal law protects online services from liability for content their users post. These claims are not about content. They are about how the product was designed: the age verification, the chat and friend systems, the moderation, and the currency. Design decisions belong to the company, which is what allows these claims to proceed.
That is the common pattern rather than the exception, and both platforms matter. Preserve the accounts and the records on every service involved. We handle Discord claims as well, and the two are frequently the same case.
Robert Law Group is a Houston, TX and Salt Lake City, UT based law firm. The information provided on this site is for general informational purposes and does not constitute legal advice or an attorney-client relationship. Past results do not guarantee future outcomes.
